Privacy Policy

1. Introduction

CloudAiSoft ("we," "us," or "our") operates the AIPharmAccount application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Desktop Application: AIPharmAccount is a desktop application that runs on your computer. We do NOT collect personal data unless you explicitly choose to contact us or use optional cloud features.

Website Analytics: When you visit our website, we may collect:

• Browser type and IP address (through analytics, anonymized)
• Pages visited and time spent
• Referrer information

Contact Information: If you contact us via our contact form, we collect:

• Name and email address
• Company name (optional)
• Message content

3. How We Use Your Information

We use collected information for:

• Responding to your inquiries and support requests
• Improving our website and application
• Understanding user engagement through analytics
• Compliance with legal obligations

4. Data Storage & Security

Desktop Application: All data created in AIPharmAccount is stored locally on your computer. We do NOT store, transmit, or collect your business data (inventory, billing, etc.) unless you explicitly enable cloud sync (future feature).

Cloud Integration: If you configure Cloud AI features (Claude/Gemini), your invoice data will be transmitted to Claude/Gemini APIs. Please review their privacy policies at:

• Claude: https://www.anthropic.com/privacy
• Google Gemini: https://policies.google.com/privacy

5. Third-Party Services

AIPharmAccount integrates with:

• Claude AI: For AI-powered analytics and invoice parsing
• Google Gemini: For alternative AI insights
• Ollama (Local): Optional local AI processing (runs on your machine)

When using Cloud AI features, your data is subject to their privacy policies.

6. Data Retention

Desktop Data: All data in AIPharmAccount is retained locally until YOU delete it.

Contact Information: We retain your contact information for 1 year or until you request deletion.

Analytics: Website analytics are retained for 12 months.

7. Your Rights (India - IT Act 2000)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Lodge complaints with Data Protection Authority

8. Children's Privacy

AIPharmAccount is designed for pharmacy professionals. We do not knowingly collect personal information from anyone under 18 years old.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or by posting a notice on our website.

10. Contact Us

For privacy-related questions or data requests, contact us:

Email: support@cloudaisoft.com
Address: India
Phone: 8978236918

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Compliance: This Privacy Policy complies with the Information Technology Act, 2000 (IT Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.